How does the Alerts section work? AML

With Pirani you will be able to create alerts of unusual operations that may occur in your organization and make an investigation process to determine if it became a suspicious operation.

The suspicious transactions module is transformed into two new modules, "Risk Factors" and "Alerts," so that you can document all the entities involved in unusual transactions and monitor alerts according to the methodology and regulations of the organization.

→ Remember that you will be able to have this module from the Starter plan ⚡.

The "Alerts" section frames more monitoring features than the previous module of suspicious transactions, as it allows you to register unusual transactions in a specialized section, follow up on all the company's operations, and associate the transactions with the related risk factors.

How to create alerts? 

To create alerts, go to the menu on the left side and click on the "alerts" option; here, you can create and review previously created alerts. When you click on Create alert, you will find a pop-up window with two main sections:

• General information: In this section, you must fill in the primary data of the operation you will report:

  - Report name: what is the name of the operation?

  - Means of detection of report:  you will get a list of options based on what the UIA indicates.

  - Transaction Value: determines the amount of the transaction being reported.

  - Currency: determines the currency of the amount being reported.

  - Transaction Type: selects whether the transaction is domestic or international.

  - Responsible: determines who will be responsible for this operation, as it is confidential information; in this module, we will not have groups responsible for the records, but only one person can be in charge of each suspicious operation.

  - Period analyzed: Select the dates from and until they will be analyzed.

  - Description of operation: Could you provide details of what the report of this operation consists of?

  - Attach evidence: You will have the option to attach evidence that will help strengthen the report.

2.   Persons / Entities

In this section, you can associate the customers, counterparties, and users involved in the operation.

• Customers: Persons or entities that have a commercial contract with the organization.

• Counterparty: Entities with a contract different from the commercial one; these can be suppliers, partners, or investors, among others.

• User: a person involved in the operation but does not have a direct link.

  To relate the entities, click the "Associate" option, and the three association options will be displayed.

After choosing which entity you are going to associate the tool will show you the entities that you have created in the customers and counterparties section previously, to select which entity to associate you must click on the "+" icon located on the right side of the entity's name. You can also add new customers and counterparties, and the tool will take you to that section, saving the alert information in the creation process.

⚡ "Users" must be created directly in this section, 

After associating, you must click on "back". Now, you can indicate the link each entity has with the alert; this type of relationship can be linked central or associated.

Finally, you must click on the "create" button and monitor them in the alerts module.

Now, by selecting the customer, you can view all the detailed data about him and the entities related to the selected customer.

Now, when you select a customer, you will be able to view all the detailed data about him and the related entities, such as:

- Alerts generated
- List queries 
- General information 
- Scoring 
- Segment

How to associate alerts?

You can associate the alert with processes, risks, controls, and risk factors that you have within the tool. For any of these options go to the section of interest and click on the "associate" button, there you will find the registers that you can link to the alert, click on the "+" icon to make the association effective.

What can be filtered?

You can filter your alerts by:

• Date of register: When was the suspicious operation reported in the tool?

• The type of alert: whether it is unusual or suspicious.

• Quick search: filter by name or code.

 

 How to Perform Bulk Upload and Update of Alerts

The bulk update functionality allows you to efficiently upload or modify multiple alerts in the system using structured .csv files. Below, we walk you through the step-by-step process from the Alerts module.

Where can I find this option?

There are two ways to access the bulk import feature:

1. From the “Alerts” module:

• Click on the three-dot button (...) located in the top right corner.
• Select the “Import” option.

2. From the gear icon (⚙️):

• Select the system (e.g., AML).
• Then click on “Import”.

How to start the import process?

 Importing from “A Single Entity”

• Go to the “Single Entity” section.
• Select the “Alerts” module.
• Click on the dropdown menu labeled “What would you like to do with this entity?”
• Choose the option that best fits your needs:

1. Create records from file
2. Update records from file
   
   

How to Create Alerts from a File

In this case, select the option “Create records from file.”
Then, follow these steps:

1. Make sure your Excel file is properly structured and saved in .csv format, following best      practices for bulk upload files.
2. Ensure all required fields are included.
3. Include all relevant details of the alert:

- ReferenceCode: This is the name that will identify the record you're creating. Once it's saved in the system, a unique code will be assigned automatically.
- Report Name
- Report Detection Method: Transactional or Non-Transactional

1. 1. Transactional: Allows you to upload data related to the transaction value, currency type, transaction type, assign a responsible person, define the analyzed period, and include a mandatory description.
      
      
   2. Non-Transactional: Allows for the analysis of specific aspects related to the client or counterparty, such as the source of funds, assign a responsible person, define the analyzed period, and include a description of the alert.

*The file structure will depend on the selected detection method.

4. Assign an alert type: normal, unusual, or suspicious.
5. Assign a status: registered, under analysis, or closed.
6. Reference to clients and counterparties:
In this field, you can associate the alert with existing clients or counterparties already registered in the system, or the individual whose general or financial information you want to analyze.
- Client reference: Use the document type code and identification number.
- Counterparty reference: Use the identification code followed by the identification number.
7. Once your .csv file is ready, upload it to the platform and click “Next.”

 How to Update Alerts from a File

In this case, select the option “Update records from file.” Then, follow these steps:

1. Make sure your Excel file is properly structured and saved in .csv format, following best practices for bulk upload files.
   
   
2. Keep in mind that it is not necessary to include all the fields of the entity—only the fields you want to update.
   
   
3. However, there is one mandatory field that must always be present for the update to be processed correctly:
   
   
   • referenceCode: This is the unique identifier of the alert. It allows the system to locate the specific record that needs to be updated.
     
     
4. Once your .csv file is ready, upload it to the platform and click “Next.”

Field Mapping

In this step, you’ll need to map the columns from your file to the fields in the system’s form:

1.The system will automatically map fields based on matching column names in your file.
If you wish to change the mapping, you can use the dropdown under the "Form Field"column to select a different option.
2.If there are columns in your file that you don’t want to create or update in the system, simply uncheck the box next to that field name.
Some checkboxes cannot be deselected because they correspond to required fields.

Once you've finished mapping the fields, click “Upload” to begin the process.

How to Verify the Import Results

Once the upload is complete:
You can view the status in the Import History section.
The most recent record will appear at the top of the list.

Note:

• This process may take some time. While it's running, the status will show as “In Progress.” To check if it has finished, click the “Refresh” button.
  
  
• If the status shows “Failed,” you can expand the details to see how many records failed to update and download a .csv file with the error details.For more information on interpreting the error file, visit the Bulk Upload section in the Help Center.
  
  

How to View the Updated Information

To verify whether the information was successfully updated, follow these steps:

1. Go to the “Alerts” module.
   
   
2. Select the alert you want to review — you can locate it using its unique code.
   
   

If you have any questions about this process or encounter errors during the upload, feel free to contact us by submitting a ticket or sending us a message.

You can do it now!  Start managing your alerts.
Don’t have the Starter plan? Schedule a demo! →